How do furnishing packages work?
Furnishing packages come in one of three ways.
-By the room
Working with what's currently available, or from an empty space, our designers will work with clients to set a budget, select key items, purchase, deliver, and install furnishings and décor, for a turn-key space.
What's the difference between the packages?
Choosing to furnish one room at a time can be easy place to start when building ideas for a design project, or that one room that just stumps you. This package looks at room details, ergonomics, Feng shul, lifestyle preferences, and flow throughout the space, to get the best use and comfort that support routines and daily life.
Furnishing the whole home is the best way to get a cohesive look and theme throughout. This option is also a good for starting fresh and furnishing 3+ rooms. This option offers discounts because time can be saved on sourcing for similar items, and shipping together can reduce costs.
Accessories tend to be smaller projects that bring rooms together. This package has fewer detailed requirements, and is charged at a standard flat rate. Design services come complimentary, and can be used for up to 3 spaces. (e.g. entryway wall, living room art, offices finishes)
How much will I need for furnishings and accessories?
That depends on the project. Are you willing to do some of the work yourself, or do you value your time and prefer it handled?
Is the project starting completely bare, or will we have items to work with? What is your timeline and preference on quality? Is good okay, or would great be better?
Our designers are skilled at working with many different budgets. They are here to help navigate the options and find alternatives or resources to bring your vision to life.
What happens if I don't like the selections?
The bulk of the project goes into the planning phase to reduce the chance of this happening. Returns are expensive, difficult, and not always possible. Custom items can not be returned. We have a love it or leave it policy, that requires approval of every item before being purchased. We use 3D renders, mood boards, furniture plan sketches, swatches and samples, to aid with visualization before committing to any items. At this stage we can adjust feedback and make tweaks to the project. If an item has been ordered and approved, and the desire is to go in another direction, we handle returns on a case by case basis, at regular consulting rates.
How do you handle shipping? Can it just go to my house?
For larger projects, we use a receiving company to check for damages, document and handle returns if necessary, build furniture, store, deliver, install, and dispose of packaging, for a turn key white glove service.
However this is an extra cost that doesn't make sense for every client. For that reason we do allow shipping for some projects, with a signed release of liability.
How is installation handled?
Depending on the project, you will receive installation instructions, or it will be scheduled over 1 - 2 days.